Malaysian Hospitals Full Paying Patient Services (FPP)

Info on Full Paying Patient Services (FPP) or Perkhidmatan Pesakit Bayar Penuh (PPBP) for private healthcare in public hospitals in Malaysia.

Updated: Apr 22, 2018

 

What is Full Paying Patient (FPP) Services?

FPP is a private healthcare service offered through selected hospitals in Malaysia whereby patients need to bear the cost of treatment on their own.

Implementation objectives

  • Reduce “problem” of private hospitals referring clients to government hospitals
  • Profit sharing given to doctor treating patient to offer competitive compensation
  • Reduce government medical treatment subsidy to citizens

 

FPP Advantages

  • Patient’s choice of doctor/specialist/medical officer (min 3 years experience)
  • Scheduled (presumably faster) treatment/procedure date & times
  • Better room facilities with executive / 1st class / VIP room choices
  • Separate check-in counter (depending on hospital)
  • Food based on 1st class or equivalent food at the hospital

 

FPP Disadvantages

  • Costs (which are stated to be competitively priced) are fully paid by patient (or insurance)
  • Treatment is scheduled after the doctors official working hours (kira OT lar)
  • Some patients have complained that queues are long & wait times almost as long as subsidized patients

 

FPP Eligibility

  • Malaysian or non-Malaysian paying on own
  • Government employees choosing for FPP
  • Corporate/private employees with medical expenditure under FPP agreed to be borne by company

 

FPP Services

  • Outpatient treatment
  • Daily treatment
  • Admission treatment
  • Consultation
  • Therapy services
  • Surgery & procedures

 

FPP Specialisations

  • Anaesthesiology (RM120 – 4800)
  • Cardiology (RM120 – 4800)
  • Common Procedures (RM20 – 600)
  • Dentistry (RM20 – 4400)
  • Dermatology (RM30 – 750)
  • Gastrohepatology (RM300 – 1500)
  • General Medicine (RM50 – 3600)
  • Hand & Microsurgery (RM50 – 4800)
  • Hepatobiliary (RM750 – 4800)
  • Obstetric & Gynaecology (RM50 – 4800)
  • Opthalmology (RM20 – 4800)
  • Ortopaedic (RM50 – 3600)
  • Otorhinolaryngology (RM120 – 4800)
  • Nephrology (RM400 – 1000)
  • Neurosurgery (RM400 – 4800)
  • Paediatric (RM75 – 4800)
  • Plastic Surgery (RM300 – 4800)
  • Psychiatry (RM20 – 120)
  • Radiology (RM300 – 4800)
  • Rehabilitation (RM50 – 120)
  • Urology (RM75 – 4800)

 

FPP Charges

Deposit

  • Minimum RM3,000 OR 50% of estimated total treatment costs (whichever higher)
  • Additional deposit (checked daily) to ensure min RM1,000 cash balance (payable within 24 hours)

Registration and Consultation Charges Estimate

  • New registration: RM10
  • New consultation: RM100 (RM150 after office hours)
  • Repeat consultation: RM60 (RM90 after office hours)

Registration and Consultation Charges (Daily Treatment) Estimate

  • New registration: RM10
  • Consultation: RM60 (RM120 after office hours)
  • Consultation for ICU: RM90 (RM180 after office hours)

Hospital Bed Daily Charges Estimate

  • Executive: RM300
  • First Class (1 bedded): RM160
  • First Class (2 bedded): RM130
  • First Class (4 bedded): RM80

FPP Fees Profit Sharing

fpp-fees-profit-share

In BM

 

FPP Admission Process

  • Sign & register bringing IC/birth cert/passport/visa
  • Guarantee letter from company or insurer (if applicable)
  • Deposit payment (as informed by hospital – est. min 3k or 50% total costs)
  • Reference letter (if applicable)
  • Consultation hours: 8am-5pm

 

FPP Inquiries

  • Walk in or get information from Kaunter FPP (FPP Counter)
  • Recommendation by public or private hospital doctor
  • Email to inquire on FPP: hpj_info@hpj.gov.my
  • Call to inquire on FPP: +603-8312 4316

 

FPP Hospitals List

StateHospitalAddressContact
JohorHospital Pakar Sultanah FatimahJalan Salleh, Taman Utama Satu, 84000 Muar06-956 4000
JohorHospital Segamat6, Jalan Genuang, Bandar Putra, 85000 Segamat07-943 3333
JohorHospital Sultan IsmailJalan Persiaran Mutiara Emas Utama, Taman Mount Austin, 81100 JB07-356 5000
JohorHospital Sultanah AminahJalan Abu Bakar, Masjid Sultan Abu Bakar, 80000 JB07-223 1666
JohorHospital Sultanah Nora IsmailJalan Korma, Taman Soga, 83000 Batu Pahat07-436 3000
KedahHospital KulimJalan Mahang, 09000 Kulim04-427 2733
KedahHospital LangkawiJalan Bukit, Tekuh Langkawi04-966 3333
KedahHospital Sultan Abdul Halim (Hospital Sungai Petani)225, Bandar Amanjaya, 08000 Sungai Petani04-445 7333
KedahHospital Sultanah BahiyahKm 6, Jalan Langgar, Bandar Alor Setar, 05460 Alor Setar04-740 6233
KelantanHospital Kuala KraiD223, Pekan Kuala Krai, 18000 Kuala Krai09-961 1300
KelantanHospital Raja Perempuan Zainab II15586, Jalan Hospital, Bandar Kota Bharu, 15200 Kota Bharu09-745 2000
KelantanHospital Tanah Merah17500 Tanah Merah09-954 5000
Kuala LumpurHospital Kuala Lumpur23, Jalan Pahang, 53000 Kuala Lumpur03-2615 5555
MelakaHospital MelakaJalan Mufti Haji Khalil, 75400 Melaka06-289 2344
Negeri SembilanHospital Tuanku Ampuan NajihahKM 3, Jalan Melang, Kampung Gemelang, 72000 Kuala Pilah06-481 8002
Negeri SembilanHospital Tuanku Ja'afarJalan Rasah, Bukit Rasah, 70300 Seremban06-768 4000
PahangHospital Sultan Haji Ahmad ShahJalan Maran, 28000 Temerloh09-295 5333
PahangHospital Tengku Ampuan AfzanJalan Tanah Putih, 25100 Kuantan09-557 2222
PenangHospital Pulau PinangJalan Residensi, 10990 George Town04-222 5333
PenangHospital Seberang JayaJalan Tun Hussein Onn, 13700 Perai04-382 7333
PerakHospital Raja Permaisuri BainunG24, Jalan Raja Ashman Shah, 31350 Ipoh05-208 5000
PerakHospital TaipingJalan Taming Sari, 34000 Taiping05-820 4400
PerakHospital Teluk IntanJalan Changkat Jong, 36000 Teluk Intan05-629 8400
PerlisHospital Tunku FauziahJalan Tun Abdul Razak, Pusat Bandar Kangar, 01000 Kangar04-973 8000
PutrajayaHospital PutrajayaJalan P9, Pusat Pentadbiran Kerajaan Persekutuan Presint 7, 6225003-8312 4200
SabahHospital Queen Elizabeth13a, Jalan Penampang, 88200 Kota Kinabalu088-517 555
SabahHospital Queen Elizabeth 2Lorong Bersatu, Off Luyang, Jalan Damai, 88300 Kota Kinabalu088-324 600
SabahHospital Duchess of Kent SandakanKM 3.2, Jalan Utara, 90000 Sandakan089-248 600
SabahHospital Tawau67, Peti Surat, 91007 Tawau089-773 533
SabahHospital Wanita dan Kanak-Kanak Sabah187, Sabah Karung Berkunci, 88996 Kota Kinabalu088-522 600
SarawakHospital BintuluJalan Bukit Nyabau, 97000 Bintulu086-859 000
SarawakHospital MiriQ353, 98000 Miri085-420 033
SarawakHospital SibuKM 5 1/2, Jalan Ulu Oya, 96000 Sibu084-343 333
SarawakHospital Umum SarawakJalan Hospital, 93586 Kuching082-276 666
SelangorHospital AmpangJalan Mewah Utara, Pandan Mewah, 68000 Ampang03-4289 6000
SelangorHospital Kajang4, Jalan Semenyih, Bandar Kajang, 43000 Kajang03-8913 3333
SelangorHospital SelayangLebuh Raya Selayang - Kepong, 68100 Batu Caves03-6126 3333
SelangorHospital SerdangJalan Puchong, 43000 Kajang03-8947 5555
SelangorHospital Sungai BulohJalan Hospital, 47000 Sungai Buloh03-6145 4333
SelangorHospital Tengku Ampuan RahimahJalan Langat, 41200 Klang03-3375 7000
TerengganuHospital KemamanJalan Da' Omar, Cukai, 24000 Kemaman09-859 3333
TerengganuHospital Sultanah Nur ZahirahJalan Sultan Mahmud, 20400 Kuala Terengganu09-621 2121

 

Overall

FPP services may be good to get affordable paid healthcare especially if you are looking for a particular doctor/treatment that is only available (or the best choice) at a government hospital with less of the common issues & grievances faced with govt hospitals. This may include patients referred by private hospitals to the government hospital under FPP.

 

FAQ

Q: Does this mean that I need to pay for all govt hospital services? No more RM1 treatment?

No. Subsidized services are still subsidized. Only affected are FPP services.

Official response from MoH

 

Q: Can I claim government hospitalization benefit from my insurance if admitted under FPP?

Believed to be no. We have yet to receive confirmation from insurers.

 

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25 thoughts on “Malaysian Hospitals Full Paying Patient Services (FPP)

  • May 24, 2017 at 4:25 pm
    Permalink

    It should be Hospital Tengku Ampuan “Rahimah”.

    Hi Leo, Typo corrected. Thanks!

    Reply
  • August 10, 2017 at 10:23 am
    Permalink

    Hi,

    Is hospital sungai buloh under this FPP scheme?

    Hi Linda, We have not seem Hospital Sungai Buloh being FPP listed under FPP yet. We will update on any new listings.

    Reply
    • November 1, 2017 at 11:05 am
      Permalink

      Hi,
      Just sharing info.. 2 of my neighbours delivered their babies under FPP in Hospital Sungai Buloh.

      Hi Afzan, Thanks for sharing. List updated.

      Reply
  • August 23, 2017 at 8:53 am
    Permalink

    How about the payment if ceasar ?

    Hi Siti, We don’t quite understand your payment question. Can you please rephrase your question? Thanks!

    Reply
  • August 26, 2017 at 11:39 am
    Permalink

    Macam mana nk apply utk bersalin..?

    Azreena boleh terus “walk-in” atau mendapatkan maklumat di Kaunter FPP. Alternative email atau call direct ke hospital.

    Reply
  • August 26, 2017 at 2:06 pm
    Permalink

    Hi,

    Is hospital umum sarawak under this FPP scheme?

    Hi Fiza, Yes Hospital Umum Sarawak offers FPP.

    Reply
  • September 1, 2017 at 7:51 pm
    Permalink

    Nak tahu harga FPP untuk persalin scissor, maximum harga boleh sampai berapa?

    Hi Sin, FPP caeserean non emergency should be below RM3k depending on the hospital.

    Reply
  • September 23, 2017 at 1:15 pm
    Permalink

    Im 8months pregnant can still go to

    Hi Mashita, congrats on your coming bundle of joy. There should be no restrictions for FPP as long as the hospital has doctor and room availability.

    Reply
  • October 4, 2017 at 5:06 pm
    Permalink

    hi.
    what about hospital Shah Alam? do they offer FPP?

    Hi Hafiza, As far as we know Hospital Shah Alam has yet to introduce FPP although we have heard there are plans to in the future.

    Reply
  • October 6, 2017 at 6:00 pm
    Permalink

    If for delivery purpose, I can expect this is not a ‘first come first serve basis’ right?

    Hi ummu, no it’s not on a first come first serve basis. You will need to check though if the hospital has availability (similar with a private hospital)

    Reply
  • October 18, 2017 at 8:24 pm
    Permalink

    Hello, may I know FPP implementation in Penang state Government Hospital?
    Or where can I get more info about FPP?

    Hello Yin Ling, as far as we know FPP has yet to be implemented in Penang.

    More info on FPP: moh.gov.my

    Reply
  • October 23, 2017 at 1:46 pm
    Permalink

    I called Hospital Sultanah Nur Zahirah Terengganu to ask about FPP scheme, however I was told that the scheme has not been rolled out by the hospital yet. Is it true? I plan to deliver in HSNZ.. any info about this?

    Hi Fatin, Good that you called up Hospital Sultanah Nur Zahirah, Terengganu to confirm on the FPP status. We have updated the list to state that HSNZ is pending implementation.
    There is currently no full official listing of FPP info. One way is to check is to search the MOH website for the particular hospital’s FPP info & to get the hospital’s contact info to check.

    Reply
  • November 1, 2017 at 1:12 pm
    Permalink

    Hi.I m in GHKL now,when i ask about FPP here,they saying its not launched here yet.

    Hi Sham, Thanks for informing. Not all the planned hospitals for FPP have launched it yet. Good to contact the hospital to confirm.

    Reply
  • December 31, 2017 at 1:06 pm
    Permalink

    When will Hospital Shah Alam start implement FPP? My baby due on early June ‘18

    Hi Yazid, Congratulations on your coming baby. Unfortunately FPP has not been implemented yet (as of Dec 2017) & we have not heard of a confirmed timeline for FPP implementation by Hospital Shah Alam.

    Reply
  • February 7, 2018 at 11:47 am
    Permalink

    Do u have any doctor recommended in FPP hospital Sungai Buloh??

    Hi Ying, unfortunately we don’t have doctor recommendations. But depending on the type of FPP services you’re looking for, you can ask/share/discuss on doctor recommendations.

    Reply
  • March 14, 2018 at 12:53 pm
    Permalink

    How to apply for fpp at hospital kemaman?

    Hi Manny, you can call/walk-in to the hospital that offers FPP (Pesakit Bayar Penuh) and request for FPP directly.

    Reply
  • March 14, 2018 at 3:26 pm
    Permalink

    Hi,may i know when Pusat Perubatan Universiti Malaya, Kuala Lumpur will start offering this FPP?

    Hi Chang, unfortunately we have yet to hear of an official announcement when UMMC will offer FPP.

    Reply
  • March 26, 2018 at 2:04 pm
    Permalink

    Hi, when FPP Hospital Tengku Ampuan Rahimah will be operating?

    Hi Noorziella, we haven’t received info from Hospital Tengku Ampuan Rahimah. If you (or any client/hospital rep) has info, please do let us know 🙂

    Reply
  • March 27, 2018 at 5:01 pm
    Permalink

    To apply for FPP, do I need to open book from KK? (For monthly check-up, I do at private clinic and have the records)

    Hi Sara, you can proceed to directly inquire on FPP. Your FPP attending doctor may request for your prior records.

    Reply
  • March 28, 2018 at 5:02 pm
    Permalink

    I am foreigner (Indian) and planning to register in University Malaysia hospital for my delivery in September.

    How do I enroll in FPP scheme??? Please advice.

    Hi Jerusha, the process for non-citizens is the same which is to walk in or contact the hospital with FPP to register.

    Reply
  • April 22, 2018 at 12:13 pm
    Permalink

    hospital melaka?

    Yes Hospital Melaka has FPP. We have a new updated list of FPP hospitals.

    Reply
  • May 16, 2018 at 11:16 am
    Permalink

    hi, fpp program available for o&g in hospital sultanah bahiyah, alor star kedah ?

    hi Intan Azura, yes available for Hospital Sultanah Bahiyah in Kedah.

    Reply
    • May 16, 2018 at 3:49 pm
      Permalink

      can i get direct contact no for fpp scheme at hospital sultanah bahiyah, because i already call main no, but they said no fpp servise there. tq.

      Reply
  • May 23, 2018 at 11:57 am
    Permalink

    Hospital Putrajaya ada buat FPP tak?

    Hi Sarah, Yes Hospital Putrajaya has FPP. You can check from the FPP Hospitals List above.

    Reply

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