Info on Full Paying Patient Services (FPP) or Perkhidmatan Pesakit Bayar Penuh (PPBP) for private healthcare in public hospitals in Malaysia.

Updated: May 8, 2019

What is Full Paying Patient (FPP) Services?

FPP is a private healthcare service offered through selected hospitals in Malaysia whereby patients need to bear the cost of treatment on their own.

Implementation objectives

  • Reduce “problem” of private hospitals referring clients to government hospitals
  • Profit sharing given to doctor treating patient to offer competitive compensation
  • Reduce government medical treatment subsidy to citizens

FPP Advantages

  • Patient’s choice of doctor/specialist/medical officer (min 3 years experience)
  • Scheduled (presumably faster) treatment/procedure date & times
  • Better room facilities with executive / 1st class / VIP room choices
  • Separate check-in counter (depending on hospital)
  • Food based on 1st class or equivalent food at the hospital

FPP Disadvantages

  • Costs (which are stated to be competitively priced) are fully paid by patient (or insurance)
  • Treatment is scheduled after the doctors official working hours (kira OT lar)
  • Some patients have complained that queues are long & wait times almost as long as subsidized patients

FPP Eligibility

  • Malaysian or non-Malaysian paying on own
  • Government employees choosing for FPP
  • Corporate/private employees with medical expenditure under FPP agreed to be borne by company

FPP Services

  • Outpatient treatment
  • Daily treatment
  • Admission treatment
  • Consultation
  • Therapy services
  • Surgery & procedures

FPP Specialisations

  • Anaesthesiology (RM120 – 4800)
  • Cardiology (RM120 – 4800)
  • Common Procedures (RM20 – 600)
  • Dentistry (RM20 – 4400)
  • Dermatology (RM30 – 750)
  • Gastrohepatology (RM300 – 1500)
  • General Medicine (RM50 – 3600)
  • Hand & Microsurgery (RM50 – 4800)
  • Hepatobiliary (RM750 – 4800)
  • Obstetric & Gynaecology (RM50 – 4800)
  • Opthalmology (RM20 – 4800)
  • Ortopaedic (RM50 – 3600)
  • Otorhinolaryngology (RM120 – 4800)
  • Nephrology (RM400 – 1000)
  • Neurosurgery (RM400 – 4800)
  • Paediatric (RM75 – 4800)
  • Plastic Surgery (RM300 – 4800)
  • Psychiatry (RM20 – 120)
  • Radiology (RM300 – 4800)
  • Rehabilitation (RM50 – 120)
  • Urology (RM75 – 4800)

FPP Charges

Deposit

  • Minimum RM3,000 OR 50% of estimated total treatment costs (whichever higher)
  • Additional deposit (checked daily) to ensure min RM1,000 cash balance (payable within 24 hours)

Registration and Consultation Charges Estimate

  • New registration: RM10
  • New consultation: RM100 (RM150 after office hours)
  • Repeat consultation: RM60 (RM90 after office hours)

Registration and Consultation Charges (Daily Treatment) Estimate

  • New registration: RM10
  • Consultation: RM60 (RM120 after office hours)
  • Consultation for ICU: RM90 (RM180 after office hours)

Hospital Bed Daily Charges Estimate

  • Executive: RM300
  • First Class (1 bedded): RM160
  • First Class (2 bedded): RM130
  • First Class (4 bedded): RM80

FPP Fees Profit Sharing

fpp-fees-profit-share

In BM

FPP Admission Process

  • Sign & register bringing IC/birth cert/passport/visa
  • Guarantee letter from company or insurer (if applicable)
  • Deposit payment (as informed by hospital – est. min 3k or 50% total costs)
  • Reference letter (if applicable)
  • Consultation hours: 8am-5pm

FPP Inquiries/Registration

  • Walk in or get information from Kaunter FPP (FPP Counter)
  • Recommendation by public or private hospital doctor
  • Email to inquire on FPP: hpj_info@hpj.gov.my
  • Call to inquire on FPP: +603-8312 4316

FPP Hospitals List

StateHospitalAddressContact
JohorHospital Sultanah AminahJalan Abu Bakar, Masjid Sultan Abu Bakar, 80000 JB07-225 7000 ext 2564
JohorHospital Sultan IsmailJalan Persiaran Mutiara Emas Utama, Taman Mount Austin, 81100 JB07-356 5000
Negeri SembilanHospital Tuanku Ja'afarJalan Rasah, Bukit Rasah, 70300 Seremban06-768 4000
PenangHospital Pulau PinangJalan Residensi, 10990 George Town04-222 5621
PutrajayaHospital PutrajayaJalan P9, Pusat Pentadbiran Kerajaan Persekutuan Presint 7, 6225003-8312 4200 ext 4371
SabahHospital Queen Elizabeth 2Lorong Bersatu, Off Luyang, Jalan Damai, 88300 Kota Kinabalu088-324 600 ext 2070
SarawakHospital Umum SarawakJalan Hospital, 93586 Kuching082-668 111 ext 8684
SelangorHospital AmpangJalan Mewah Utara, Pandan Mewah, 68000 Ampang03-4289 6081
SelangorHospital SelayangLebuh Raya Selayang - Kepong, 68100 Batu Caves03-6126 3288
SelangorHospital SerdangJalan Puchong, 43000 Kajang03-8947 5555 ext 1669
SelangorHospital Sungai BulohJalan Hospital, 47000 Sungai Buloh03-6145 4333 ext 1302

 

FPP Hospitals offering obstetrics and gynecology (O&G)

  • Hospital Pulau Pinang
  • Hospital Putrajaya
  • Hospital Ampang
  • Hospital Sungai Buloh
  • Hospital Sultan Aminah JB
  • Hospital Sultan Ismail JB

 

Overall

FPP services may be good to get affordable paid healthcare especially if you are looking for a particular doctor/treatment that is only available (or the best choice) at a government hospital with less of the common issues & grievances faced with govt hospitals. This may include patients referred by private hospitals to the government hospital under FPP.

FAQ

Q: How do I register for FPP?

Walk in or call the hospital. Please refer for Inquires above.

Q: How early can I register for FPP?

You can register as early as confirmed you will need the FPP services. For pregnancy, this can be as early as week 20 (3rd month) upon pregnancy confirmation and suggested to register by week 27 (7th month).

Q: Can guarantee letter (GL) be used for FPP?

Generally yes.

Q: Does this mean that I need to pay for all government hospital services? No more RM1 treatment?

No. Subsidized services are still subsidized. Only affected are FPP services.

Official response from MoH

Q: Can I claim government hospitalization benefit from my insurance if admitted under FPP?

Believed to be no. We have yet to receive confirmation from insurers.

 

More Info