Malaysian Hospitals Full Paying Patient Services (FPP)

2019-02-13T22:34:03+00:00By |Government, Medical|43 Comments

Info on Full Paying Patient Services (FPP) or Perkhidmatan Pesakit Bayar Penuh (PPBP) for private healthcare in public hospitals in Malaysia.

Updated: Feb 13, 2019

What is Full Paying Patient (FPP) Services?

FPP is a private healthcare service offered through selected hospitals in Malaysia whereby patients need to bear the cost of treatment on their own.

Implementation objectives

  • Reduce “problem” of private hospitals referring clients to government hospitals
  • Profit sharing given to doctor treating patient to offer competitive compensation
  • Reduce government medical treatment subsidy to citizens

FPP Advantages

  • Patient’s choice of doctor/specialist/medical officer (min 3 years experience)
  • Scheduled (presumably faster) treatment/procedure date & times
  • Better room facilities with executive / 1st class / VIP room choices
  • Separate check-in counter (depending on hospital)
  • Food based on 1st class or equivalent food at the hospital

FPP Disadvantages

  • Costs (which are stated to be competitively priced) are fully paid by patient (or insurance)
  • Treatment is scheduled after the doctors official working hours (kira OT lar)
  • Some patients have complained that queues are long & wait times almost as long as subsidized patients

FPP Eligibility

  • Malaysian or non-Malaysian paying on own
  • Government employees choosing for FPP
  • Corporate/private employees with medical expenditure under FPP agreed to be borne by company

FPP Services

  • Outpatient treatment
  • Daily treatment
  • Admission treatment
  • Consultation
  • Therapy services
  • Surgery & procedures

FPP Specialisations

  • Anaesthesiology (RM120 – 4800)
  • Cardiology (RM120 – 4800)
  • Common Procedures (RM20 – 600)
  • Dentistry (RM20 – 4400)
  • Dermatology (RM30 – 750)
  • Gastrohepatology (RM300 – 1500)
  • General Medicine (RM50 – 3600)
  • Hand & Microsurgery (RM50 – 4800)
  • Hepatobiliary (RM750 – 4800)
  • Obstetric & Gynaecology (RM50 – 4800)
  • Opthalmology (RM20 – 4800)
  • Ortopaedic (RM50 – 3600)
  • Otorhinolaryngology (RM120 – 4800)
  • Nephrology (RM400 – 1000)
  • Neurosurgery (RM400 – 4800)
  • Paediatric (RM75 – 4800)
  • Plastic Surgery (RM300 – 4800)
  • Psychiatry (RM20 – 120)
  • Radiology (RM300 – 4800)
  • Rehabilitation (RM50 – 120)
  • Urology (RM75 – 4800)

FPP Charges

Deposit

  • Minimum RM3,000 OR 50% of estimated total treatment costs (whichever higher)
  • Additional deposit (checked daily) to ensure min RM1,000 cash balance (payable within 24 hours)

Registration and Consultation Charges Estimate

  • New registration: RM10
  • New consultation: RM100 (RM150 after office hours)
  • Repeat consultation: RM60 (RM90 after office hours)

Registration and Consultation Charges (Daily Treatment) Estimate

  • New registration: RM10
  • Consultation: RM60 (RM120 after office hours)
  • Consultation for ICU: RM90 (RM180 after office hours)

Hospital Bed Daily Charges Estimate

  • Executive: RM300
  • First Class (1 bedded): RM160
  • First Class (2 bedded): RM130
  • First Class (4 bedded): RM80

FPP Fees Profit Sharing

fpp-fees-profit-share

In BM

FPP Admission Process

  • Sign & register bringing IC/birth cert/passport/visa
  • Guarantee letter from company or insurer (if applicable)
  • Deposit payment (as informed by hospital – est. min 3k or 50% total costs)
  • Reference letter (if applicable)
  • Consultation hours: 8am-5pm

FPP Inquiries/Registration

  • Walk in or get information from Kaunter FPP (FPP Counter)
  • Recommendation by public or private hospital doctor
  • Email to inquire on FPP: hpj_info@hpj.gov.my
  • Call to inquire on FPP: +603-8312 4316

FPP Hospitals List

StateHospitalAddressContact
PenangHospital Pulau PinangJalan Residensi, 10990 George Town04-222 5621
PutrajayaHospital PutrajayaJalan P9, Pusat Pentadbiran Kerajaan Persekutuan Presint 7, 6225003-8312 4200 ext 4371
SelangorHospital AmpangJalan Mewah Utara, Pandan Mewah, 68000 Ampang03-4289 6081
SelangorHospital SelayangLebuh Raya Selayang - Kepong, 68100 Batu Caves03-6126 3288
SelangorHospital SerdangJalan Puchong, 43000 Kajang03-8947 5555 ext 1669
SelangorHospital Sungai BulohJalan Hospital, 47000 Sungai Buloh03-6145 4333 ext 1302
JohorHospital Sultanah AminahJalan Abu Bakar, Masjid Sultan Abu Bakar, 80000 JB07-225 7000 ext 2564
JohorHospital Sultan IsmailJalan Persiaran Mutiara Emas Utama, Taman Mount Austin, 81100 JB07-356 5000
SabahHospital Queen Elizabeth 2Lorong Bersatu, Off Luyang, Jalan Damai, 88300 Kota Kinabalu088-324 600 ext 2070
SarawakHospital Umum SarawakJalan Hospital, 93586 Kuching082-668 111 ext 8684

 

FPP Hospitals offering obstetrics and gynecology (O&G)

  • Hospital Pulau Pinang
  • Hospital Putrajaya
  • Hospital Ampang
  • Hospital Sungai Buloh
  • Hospital Sultan Aminah JB
  • Hospital Sultan Ismail JB

 

Overall

FPP services may be good to get affordable paid healthcare especially if you are looking for a particular doctor/treatment that is only available (or the best choice) at a government hospital with less of the common issues & grievances faced with govt hospitals. This may include patients referred by private hospitals to the government hospital under FPP.

FAQ

Q: How do I register for FPP?

Walk in or call the hospital. Please refer for Inquires above.

Q: How early can I register for FPP?

You can register as early as confirmed you will need the FPP services. For pregnancy, this can be as early as 3 months upon pregnancy confirmation.

Q: Can guarantee letter (GL) be used for FPP?

Generally yes.

Q: Does this mean that I need to pay for all govt hospital services? No more RM1 treatment?

No. Subsidized services are still subsidized. Only affected are FPP services.

Official response from MoH

Q: Can I claim government hospitalization benefit from my insurance if admitted under FPP?

Believed to be no. We have yet to receive confirmation from insurers.

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43 Comments

  1. Leo May 24, 2017 at 4:25 pm - Reply

    It should be Hospital Tengku Ampuan “Rahimah”.

    Hi Leo, Typo corrected. Thanks!

  2. Linda August 10, 2017 at 10:23 am - Reply

    Hi,

    Is hospital sungai buloh under this FPP scheme?

    Hi Linda, We have not seem Hospital Sungai Buloh being FPP listed under FPP yet. We will update on any new listings.

    • afzan November 1, 2017 at 11:05 am - Reply

      Hi,
      Just sharing info.. 2 of my neighbours delivered their babies under FPP in Hospital Sungai Buloh.

      Hi Afzan, Thanks for sharing. List updated.

  3. siti hafizah Jaidon August 23, 2017 at 8:53 am - Reply

    How about the payment if ceasar ?

    Hi Siti, We don’t quite understand your payment question. Can you please rephrase your question? Thanks!

  4. Azreena Musa August 26, 2017 at 11:39 am - Reply

    Macam mana nk apply utk bersalin..?

    Azreena boleh terus “walk-in” atau mendapatkan maklumat di Kaunter FPP. Alternative email atau call direct ke hospital.

  5. Fiza August 26, 2017 at 2:06 pm - Reply

    Hi,

    Is hospital umum sarawak under this FPP scheme?

    Hi Fiza, Yes Hospital Umum Sarawak offers FPP.

  6. Sin September 1, 2017 at 7:51 pm - Reply

    Nak tahu harga FPP untuk persalin scissor, maximum harga boleh sampai berapa?

    Hi Sin, FPP caeserean non emergency should be below RM3k depending on the hospital.

    • Fadzilah July 16, 2018 at 7:36 pm - Reply

      Berapa maksimum caj yg dikenakan ke atas pembedahan kecemasan (bersalin)?

      Hi Fadzilah, caj maksimum utk Obstetric & Gynaecology = RM4800. Sila rujuk ke Hospital FPP yg berkenaan utk maklumat lebih.

  7. Mashita September 23, 2017 at 1:15 pm - Reply

    Im 8months pregnant can still go to

    Hi Mashita, congrats on your coming bundle of joy. There should be no restrictions for FPP as long as the hospital has doctor and room availability.

  8. hafiza October 4, 2017 at 5:06 pm - Reply

    hi.
    what about hospital Shah Alam? do they offer FPP?

    Hi Hafiza, As far as we know Hospital Shah Alam has yet to introduce FPP although we have heard there are plans to in the future.

  9. ummu October 6, 2017 at 6:00 pm - Reply

    If for delivery purpose, I can expect this is not a ‘first come first serve basis’ right?

    Hi ummu, no it’s not on a first come first serve basis. You will need to check though if the hospital has availability (similar with a private hospital)

  10. yin ling teoh October 18, 2017 at 8:24 pm - Reply

    Hello, may I know FPP implementation in Penang state Government Hospital?
    Or where can I get more info about FPP?

    Hello Yin Ling, as far as we know FPP has yet to be implemented in Penang.

    More info on FPP: moh.gov.my

  11. Fatin Liyana October 23, 2017 at 1:46 pm - Reply

    I called Hospital Sultanah Nur Zahirah Terengganu to ask about FPP scheme, however I was told that the scheme has not been rolled out by the hospital yet. Is it true? I plan to deliver in HSNZ.. any info about this?

    Hi Fatin, Good that you called up Hospital Sultanah Nur Zahirah, Terengganu to confirm on the FPP status. We have updated the list to state that HSNZ is pending implementation.
    There is currently no full official listing of FPP info. One way is to check is to search the MOH website for the particular hospital’s FPP info & to get the hospital’s contact info to check.

  12. Sham November 1, 2017 at 1:12 pm - Reply

    Hi.I m in GHKL now,when i ask about FPP here,they saying its not launched here yet.

    Hi Sham, Thanks for informing. Not all the planned hospitals for FPP have launched it yet. Good to contact the hospital to confirm.

  13. yazid December 31, 2017 at 1:06 pm - Reply

    When will Hospital Shah Alam start implement FPP? My baby due on early June ‘18

    Hi Yazid, Congratulations on your coming baby. Unfortunately FPP has not been implemented yet (as of Dec 2017) & we have not heard of a confirmed timeline for FPP implementation by Hospital Shah Alam.

  14. Ying February 7, 2018 at 11:47 am - Reply

    Do u have any doctor recommended in FPP hospital Sungai Buloh??

    Hi Ying, unfortunately we don’t have doctor recommendations. But depending on the type of FPP services you’re looking for, you can ask/share/discuss on doctor recommendations.

  15. Adda March 1, 2018 at 3:00 am - Reply

    Hospital shah alam?

    Hi Adda, Hospital Shah Alam still has not have a formal announcement for FPP. You can check out their listed charges below

    http://hsas.moh.gov.my/index.php/ms/orang-awam_/panduan/caj-bayaran.html

  16. Manny March 14, 2018 at 12:53 pm - Reply

    How to apply for fpp at hospital kemaman?

    Hi Manny, you can call/walk-in to the hospital that offers FPP (Pesakit Bayar Penuh) and request for FPP directly.

  17. Chang March 14, 2018 at 3:26 pm - Reply

    Hi,may i know when Pusat Perubatan Universiti Malaya, Kuala Lumpur will start offering this FPP?

    Hi Chang, unfortunately we have yet to hear of an official announcement when UMMC will offer FPP.

  18. NOORZIELLA BINTI SURYANTO March 26, 2018 at 2:04 pm - Reply

    Hi, when FPP Hospital Tengku Ampuan Rahimah will be operating?

    Hi Noorziella, we haven’t received info from Hospital Tengku Ampuan Rahimah. If you (or any client/hospital rep) has info, please do let us know 🙂

  19. Sara March 27, 2018 at 5:01 pm - Reply

    To apply for FPP, do I need to open book from KK? (For monthly check-up, I do at private clinic and have the records)

    Hi Sara, you can proceed to directly inquire on FPP. Your FPP attending doctor may request for your prior records.

  20. Jerusha Dorcas March 28, 2018 at 5:02 pm - Reply

    I am foreigner (Indian) and planning to register in University Malaysia hospital for my delivery in September.

    How do I enroll in FPP scheme??? Please advice.

    Hi Jerusha, the process for non-citizens is the same which is to walk in or contact the hospital with FPP to register.

  21. iera April 22, 2018 at 12:13 pm - Reply

    hospital melaka?

    Yes Hospital Melaka has FPP. We have a new updated list of FPP hospitals.

  22. INTAN AZURA May 16, 2018 at 11:16 am - Reply

    hi, fpp program available for o&g in hospital sultanah bahiyah, alor star kedah ?

    hi Intan Azura, yes available for Hospital Sultanah Bahiyah in Kedah.

    • INTAN AZURA May 16, 2018 at 3:49 pm - Reply

      can i get direct contact no for fpp scheme at hospital sultanah bahiyah, because i already call main no, but they said no fpp servise there. tq.

  23. sarah May 23, 2018 at 11:57 am - Reply

    Hospital Putrajaya ada buat FPP tak?

    Hi Sarah, Yes Hospital Putrajaya has FPP. You can check from the FPP Hospitals List above.

  24. Law SJ June 23, 2018 at 11:09 pm - Reply

    Hospital Duchess of Kent, Sandakan got?…i ask my friends who working in that hosp, but they all reply never heard about that

    According to MoH, Hospital Duchess of Kent is in the FPP listing.

  25. a mo nie July 6, 2018 at 3:04 pm - Reply

    Jb ada fpp service ?hospital sultah aminah ada tak?

    Hi Amonie, Yes ada. Please refer above FPP Hospitals List.

  26. Nur July 24, 2018 at 8:04 pm - Reply

    Does Hospital tengku fauziah perlis provide FPP for O&G service?

    Hi Nur, Yes FPP is listead above for Hospital Tengku Fauziah Perlis. Please call up the hospital to inquire more details 04-973 8000.

  27. AISHAH July 30, 2018 at 6:05 pm - Reply

    Obstetric & Gynaecology with 4 bedded 1st class how much the cost?
    Can i assume lower than 4.8K if normal birth?
    Can help me estimate the figure. Thanks

    Hi Aishah, normal birth O&G FPP estimate RM2k. Can call the hospital at the number listed in article above to check.

  28. maizatul August 15, 2018 at 3:11 pm - Reply

    hi there .. is hospital melaka listed for fpp?

    hi maizatul, yes Hospital Melaka is listed on the FPP Hospitals List above.

  29. Qida October 12, 2018 at 10:51 pm - Reply

    Under skim ni sy boleh pilih tuk bersalin scre pmbedahan?

    Yes caeserean / c-section included utk fpp

  30. […] to do so. There are a lot of very good ones around. In Malaysia, there are those that offer a full-paying scheme to patients, who will be housed in a private ward. It’s significantly cheaper than private […]

  31. siti h. October 17, 2018 at 11:58 am - Reply

    if i am a government doctor, do i have any benefit? or it will be the same with others?

    None that are officially stated as far as we know for FPP. However, you may get better rates / government hospital options as a government doctor.

  32. Govindasamy Kavundar November 10, 2018 at 8:55 pm - Reply

    Hi my due on5th February. Im from johor and del8very at kedah sp government hoapital. So what should i do? Just register under fpp. Pay ontime only rite? Or its like insurance sceme have to pay monthly?

    Hi Govinda, grats on your upcoming delivery. Yes it’s a single payment based on services taken and not monthly. Do remember to register under FPP.

  33. kesuma December 5, 2018 at 7:32 pm - Reply

    hi..saya seorang kakitangan kerajaan bergred dg44.Saya akan bersalin di hospital kerajaan secara pembedahan.Bolehkan saya memohon skim ini memandangkan skim biasa pesakit tidak dibenarkan membawa waris menjaganya dalam wad selepas bersalin.

    Hi Kesuma, yes you can but may be subject to FFP charges.

  34. fatihah December 6, 2018 at 5:26 pm - Reply

    Can you update latest contact for new hospital kuala krai? cant reach the number given. thanks

    Hi Fatihah, updated to +609-966 6333

  35. Siti December 11, 2018 at 10:05 am - Reply

    Hai…hospital segamat really have fpp??

    Hai Siti… yes based on the official MoH listing.

  36. marianne December 27, 2018 at 8:14 pm - Reply

    How about GH MIRI SARAWAK. They dont even know about fpp matter.

    Hi, GH Miri is in the official MoH FPP list. However, we have seen a disconnect between hospitals announced as FPP and the actual implementation by the hospital. Best to check directly with the hospital or FPP contact number.

  37. Zerul December 30, 2018 at 8:18 am - Reply

    Hi,

    Just want to ask about payment. Can i use company insurance like AiA to make payments. Hope you can clarify. Thanks

    Hi Zerul, Yes you can but if it’s not a panel for your insurance (which as a FPP likely isn’t), you will need to likely pay and then submit a claim for approval.

  38. Nadia January 8, 2019 at 5:53 pm - Reply

    Hi do hospital kulim have FPP program? Called the number provided bug unreachable. Which dept i need to go for walk in?

    Hi Nadia, You can try messaging Hospital Kulim’s official fb page or walk-in to admissions.

    https://www.facebook.com/hospitalkulim/

  39. fedra January 18, 2019 at 8:27 am - Reply

    Hi,

    If I us GL from company for delivery, is it I still have to pay deposit

    Minimum RM3,000 OR 50% of estimated total treatment costs (whichever higher)? Thanks in advance.

    Hi, usually with GL everything that is covered by the GL will not require any upfront payments. However, there may be certain miscellaneous charges that are not covered under the GL that you may need to pay a deposit if requested by the hospital.

  40. ong February 13, 2019 at 2:26 pm - Reply

    Hi would like to check if penang general hospital offering FPP service for O&G?
    Thanks

    Hi Ong, Yes Penang GH offers FPP services for O&G. Updated article to include list of FPP hospitals offering O&G.

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