What are overseas and domestic travel emergency medical assistance?
You never know if you will experience a serious illness or even a lost passport during a trip. Travel emergencies can and do happen.
Here we look at the overseas and domestic travel emergency medical assistance 24-hour benefits provided by insurer Great Eastern Life Assurance Malaysia with the Supreme Assist program.
Contents
Overseas Emergency Medical Assistance
Life assured may contact Supreme Assist (see below) from anywhere in the world to obtain assistance or services.
Applicable for life assured traveling outside Malaysia to all countries globally for period not exceeding 120 consecutive days for any one trip.
1. Travel Assistance
- Visa information services
- Inoculation information services
- Weather information services
- Forex information services
- Interpreter assistance
- Legal referral
- Embassy referral
- Lost luggage assistance
- Lost passport assistance
2. International Medical Assistance
- Emergency message transmission
- Telephone medical advice
- Medical service provider referral
- Arrangement of appointment with doctors
- Arrangement for hospital admission
- Arrangement of hotel accommodation
- Arrangement and payment of emergency medical evacuation
- Arrangement and payment of emergency medical repatriation
- Arrangement and payment of repatriation of mortal remains
- Arrangement and payment of compassionate visit (economy return) for a relative of friend if life assured traveling alone hospitalized overseas for min 7 days
- Arrangement and payment of return of up to 3 minor children, if left unattended overseas (economy one-way)
Domestic Emergency Medical Assistance
Applicable within Malaysia outside life assured’s state of residence in Malaysia
- Emergency message transmission
- Medical service provider referral
Life assured traveling outside state of residence in Malaysia for period not exceeding 120 consecutive days for any one trip
- Arrangement and payment for emergency medical evacuation
- Arrangement and payment for emergency medical repatriation
- Arrangement for hospital admission
Maximum payable limited to RM500,000 per lifetime.
E&OE. Please refer to your coverage policy.
Great Eastern Supreme Assist (SA) Contact Number
24 hours Service Centre Hotline: +603-4259 8853
FAQ
Q: I am a Great Eastern policyholder. Am I covered by Supreme Assist?
A: You are most likely covered. Check with your policy contract or agent to verify.
My customer with great Eastern health protector health card, he unluckily passed away at Japan, so what I can do for him with using the supreme assist, can send me the info or any email to contact.
Q: What is the contact number for Emergency Medical Assistance?
A: You may contact the 24 hours Service Centre Hotline at 03-4259 8853 (same number for Executive Second Opinion).