How to Claim Unclaimed Moneys

Malaysians have a whopping RM5.6b is in unclaimed moneys at the end of last year and is currently sitting in trust in the AG (Accountant-General’s) Department. Do you have unclaimed moneys? Claim it back!

What are Unclaimed Moneys?

1. Money Unpaid One Year

Moneys which are legally payable to the owner but have remained unpaid for a period of not less than one year.

  • Salaries, wages, bonuses, commissions, and other payments due to employees
  • Dividends/profits declared for distributions
  • Insurance claims which have been approved for payment
  • Bank draft, cashier’s order, and other documents of similar nature which validity period have lapsed
  • Fixed deposits (without automatic renewal instructions) which have matured
  • Tender deposits for which the intended purpose has been fulfilled
  • Sundry creditors or sundry debtors with credit balance

 

2. Money Idle 7 Years

Moneys standing to the credit of an account that has not been operated in whatever manner by the owner for a period of not less than seven years.

  • Saving account
  • Current account
  • Fixed deposit (even those with automatic renewal instructions!)

 

3. Moneys Dormant Trade Account 2 Years

Moneys to the credit of a trade account that has remained dormant for a period of not less than two years.

  • Trade creditors account
  • Trade debtors account with credit balance

 

 

Why are there Unclaimed Moneys?

Some key factors that cause such moneys turned over to the Registrar of Unclaimed Moneys are:

  • Change of address without notifying business contacts
  • Forgetting small deposits of money in bank
  • Owner dies and legal heirs are unaware of the moneys
  • Leaving an account with low balance instead of closing it
  • Bank mergers resulting in name changes and branch closings and owner is unsure of which bank holds an account to which he or she has entitlement

 

How to Claim Unclaimed Moneys

Submit completed Borang Permohonan Bayaran Balik WTD [ UMA-7 ]. (pdf download)

Supporting documents:

  • Malaysians: photocopy of the identity card of the claimant
  • Copy of first page of bankbook or bank statement (for refund bank in)
  • Original document showing ownership of the sum of money to be claimed (e.g. Bank book/FD certificate/statement)
  • Non-Malaysians: photocopy of passport of the claimant (showing passport number, country of issue, name, photograph and validity)

Additional Supporting Documents for Deceased/New Legal Owner: 

At least one of the following:

  • Letter of Administration
  • Grant of Probate
  • Power of Attorney
  • Forms E/F under the Small Estates (Distributions) Act 1955
  • Court Order

Additional Supporting Documents for Companies: 

  • Business registration document
  • Affix company stamp/seal
  • Authorization letter given by company to individual making the claim on behalf
  • Details of bank account number and address for refund cheque to be issued

 

Unclaimed Moneys Process

Submit application for refund of unclaimed moneys to Registrar of Unclaimed Moneys in person or by post.

  • Deadline to Make Claims: none
  • Processing Charges: none
  • Refund Mode: cheque or bank account
  • Refund Payment Period: within six (6) weeks

 

Jabatan Akautan Negara Malaysia (JANM)

Office Hours:

  • Mon-Fri: 8:30am – 4:30pm
  • Fri: Closed 12:15pm – 2:40pm
  • Closed: Weekends and public holidays

 

Headquarters 

 

Perlis 

 

Kedah

 

Penang

 

Perak

 

Selangor

 

Negeri Sembilan

 

Melaka

 

Johor

 

Pahang

 

Terengganu

 

Kelantan

 

Sabah

 

Sarawak

 

Full list of locations (anm.gov.my)

 

FAQ

  • Q: How can moneys in fixed deposit accounts having automatic renewal instructions become unclaimed moneys ?
    Moneys in credit of a particular account that is not managed by the owners within the time period of not less than seven years is interpreted as Unclaimed Moneys. Issuance of a standing instruction by account holder is considered managed by its owner. However, action upon the said standing instruction by the financial institution is not considered managed by its owner.
  • Q: How is the time period of seven years calculated ?
    It starts from the date of the last standing instruction issued by the account holder.
  • Q: Does MoF or JANM appointed agents or any individuals/companies help me claim my unclaimed moneys?
    No. Ministry of Finance or the Registrar of Unclaimed Money has never appointed any individual / firm / company as an intermediary or agent for the refund of unclaimed moneys. Please be wary of scammers/thieves out to steal your money!
  • Q: When will moneys in dispute between the parties having interest thereon be subjected to the Unclaimed Moneys Act 1965 ?
    Moneys in the entity’s savings will only be Unclaimed Moneys if the moneys is payable under the law but is still not paid within the specified period of time according to the provisions of the Act. Moneys in dispute between the parties having interest in it will only become payable under the law when the said dispute is resolved. After that, the money that is still not paid to its owner after the period of one year of within a longer period as decided will be known as unclaimed moneys.
  • Q: Who is authorized to sign form UMA-3 and UMA-4 ?

    a) Company – Director, Company Secretary and any of its officers or party given the authority.
    b) Corporation – Any of its officers or party given the authority.
    c) Firm – Partner, manager or any of its officers or party given the authority

  • What should be done by the entity if there are errors in the Unclaimed Moneys Register (UMA-3) after it is submitted to the Registrar ?
    If the submission of the Unclaimed Moneys has been processed by the Registrar, the said entity can submit an application to reclaim the moneys wrongly reported or the total surrender. To rectify the errors made, the entity is required to submit a new UMA-3 register.

 

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One thought on “How to Claim Unclaimed Moneys

  • February 7, 2018 at 10:57 am
    Permalink

    Dear sir,

    In Facebook, there is a web called “semakonline” stated that they can help in getting back money my unclaimed money, if any. Is the web a con-website?

    Dear Lim, the semakonline website we looked at appeared to be an information portal. I would be very wary though of any non-government websites that claim it can help you get back your unclaimed money. Below is the official link:

    http://www.anm.gov.my/index.php/khidmat/wang-tak-dituntut

    Reply

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