Did you know that under Malaysia’s central bank (BNM) guidelines, merchants are not allowed to impose card surcharges? AirAsia is taking a positive step to scrap their processing fee to make air fares even more affordable.
Credit Card (and Debit Card) Guidelines
- BNM: Not permitted to impose surcharges for card payments under Payment Card Reform Framework.
- A number of organisations including some local councils are currently still charging a surcharge as well for online credit card payments.
- Applicable for credit card and debit cards (I.e. Visa, MasterCard, and AmEx).
- Overseas: surcharges illegal in EU and UK, legal in Australia, and some states in USA.
- Merchants also not allowed to set minimum limit to accept credit card payments under card scheme rules.
- Lodge complaints to BNM via BNM MyLink by providing merchant name, address, and credit card processing bank (look for bank label/sticker on machine).
I’m pleased to announce that @Airasia is removing processing fee from October. We still still have some charges to drive traffic to cheaper , safer and less fraudless methods. But there Will be methods with no fees. no more process#technologyrules #makingairfaresaffordable
— Tony Fernandes (@tonyfernandes) July 30, 2019
AirAsia Scraps Credit Card/Online Banking Surcharge
- AirAsia credit card and online banking processing fee will be removed from October 2019.
- Current charges from RM4 to RM16 per flight segment (i.e. return flight: 2x) per passenger for paying via credit card unless you use their BigPay MasterCard, BigClick, or ezpay.
- Zero processing fees on selected payment modes is a goal for AirAsia.
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